PURCHASING ONLINE

All online orders will be fulfilled and shipped within 5 business days, except for pre-sale products items.  All presales products will have to be produced after order are compiled at a specific date. Products will be labelled as a "Pre-Sale Item" if this is the case. 

*All sales are final. 

*See details below regarding shipping and delivery times. 

 

PURCHASING AT THE FESTIVAL

If you are attending the Big Valley Jamboree in 2017, please come visit us at the Official Merchandise tent located on Main Street. We will have a great new collection to share with you!

Online ORDER SHIPPING AND DELIVERY

*Your order will be shipped via standard shipping. If you are interested in a specific shipping method, please contact us via the contact page before the purchase. If you wish to have your order delivered before the Christmas, you must order by December 9th, 2016. 

*While we currently only ship to Canada and the United States, please contact us regarding shipping internationally and we can provide you with a quote.

*You will receive a confirmation e-mail when your order is shipped. 

*We will do our best to ensure that you receive your order in a timely matter - but we cannot be held responsible for shipments that arrives late due to delays during transport.

*Although availability may be indicated on the site, we cannot guarantee product availability. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.